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Document pickup and delivery policy

Effective from 8 April 2026

01How documents are collected and returned

Doorstep pickup and delivery within Mumbai by our team or trusted courier partners.

Drop-off and collection at our Santacruz (West) office.

Courier delivery to other cities, and international delivery, with charges shared upfront.

02Timelines

Processing and delivery times depend on the document, the destination country and the authorities involved. The timelines we share are our honest estimate, not a guarantee.

03Your responsibilities

Please provide accurate and complete documents, correct delivery details, and pay any applicable delivery charges.

04Loss or damage

We take reasonable care with every document. We are not liable for courier delays or loss, damage in transit, or handling by authorities and embassies. For high-value documents, we recommend insured courier delivery.

05Contact

Email info@apostilleservicesinmumbai.com or call +91 81047 04495.