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Privacy policy

Effective from 1 January 2024

01What we collect

Your name, email address, phone number and postal address; payment details, which are processed by our payment providers; and the documents you give us for apostille.

02How we use it

To process your apostille request, communicate with you, manage payments, respond to enquiries, improve our services and meet our legal obligations.

03How we protect it

We use reasonable security measures to protect your information from unauthorised access. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

04How long we keep it

We keep personal information only as long as needed to provide our services or meet legal requirements. After that, it is deleted or anonymised.

05Who we share it with

We do not sell or rent your information. We share it only with service providers who help us deliver our services, such as payment processors, courier partners and IT providers, under contractual obligations to protect it.

06Cookies and analytics

This website does not set advertising or tracking cookies, and it does not run analytics. The map on our contact page is provided by Google, which may set its own cookies when it loads. If we add analytics in future, we will update this policy first.

07WhatsApp, phone and email

When you contact us on WhatsApp, the details you send are processed by WhatsApp (Meta) under its own privacy policy. The quote form on this website does not store your details; it opens WhatsApp with your message filled in, and nothing is sent until you press send.

08Your rights

You can ask to access, correct or delete your personal information, subject to legal requirements, and you can withdraw your consent at any time.

09Contact

Email info@apostilleservicesinmumbai.com or call +91 81047 04495.